Guest reviews of Top Hotel Praha -
hotel in Prague - Czech Republic

Average rating: 3/10

Number of reports: 2

Dominik (IP: 85.5.187.56) 25 March 2024
Rating: 4
The rooms are not too bad. But food in the restaurants is horrible. Wellness is in poor condition. It's never a 4 star hotel perhaps in Cezch put not in the rest of europe. I'm really happy with the handling of the booking it worked great. Thank you to JSC Travel.

silly me (IP: 89.164.1.213) 17 May 2024
Rating: 1
I was in Prague on business and I've attended a conference in this hotel. So I thought: Great! I'm in Prague, in 4 stars hotel, what more can i want. But, then the nightmare began. Our room was the biggest room I've ever seen but didn't have anything in it (small wardrobe without doors and with NO safe deposit box!, only one chair, no curtains on the bathtub, no shampoo, minibar war broken, awful smell coming from the pool under and what else do you need?). I have to mention that this was EXECUTIVE room (yeah right!). First night, I left my room for only 15 minutes to go to the reception and left all my things in the room. But, in that 15 minutes somebody entered my room (with the electronic key!) and stole my wallet. Unfortunately, I noticed that in the morning and it was too late because somebody already managed to use my credit cards in some perfume shop.. But the worst of all was that the hotel personnel, including the hotel manager, didn't react at all (so I think that this happens there very often!!!). They have so many people working there that I really don't know how can anybody control all of them. Normally, I changed the hotel immediately and all they had to say to that was: OK! I promised to them that I'll do the best of me to leave as much comments and bad reviews on the internet but they didn't look too worried. Oh my God, 4 stars hotel and they treat their guests like this. WTF! Never, never again...

silly me (IP: 89.164.1.213)
17 May 2024

Rating: 1

I was in Prague on business and I've attended a conference in this hotel. So I thought: Great! I'm in Prague, in 4 stars hotel, what more can i want. But, then the nightmare began. Our room was the biggest room I've ever seen but didn't have anything in it (small wardrobe without doors and with NO safe deposit box!, only one chair, no curtains on the bathtub, no shampoo, minibar war broken, awful smell coming from the pool under and what else do you need?). I have to mention that this was EXECUTIVE room (yeah right!). First night, I left my room for only 15 minutes to go to the reception and left all my things in the room. But, in that 15 minutes somebody entered my room (with the electronic key!) and stole my wallet. Unfortunately, I noticed that in the morning and it was too late because somebody already managed to use my credit cards in some perfume shop.. But the worst of all was that the hotel personnel, including the hotel manager, didn't react at all (so I think that this happens there very often!!!). They have so many people working there that I really don't know how can anybody control all of them. Normally, I changed the hotel immediately and all they had to say to that was: OK! I promised to them that I'll do the best of me to leave as much comments and bad reviews on the internet but they didn't look too worried. Oh my God, 4 stars hotel and they treat their guests like this. WTF! Never, never again...

Guest reviews of Top Hotel Praha - hotel in Prague - Czech Republic

Average rating: 3/10

Guest reviews of Top Hotel Praha -
hotel in Prague - Czech Republic