Guest reviews of Hotel Extol Inn -
hotel in Prague - Czech Republic
Average rating: 7/10
Number of reports: 10| joanne dodds (IP: 81.174.166.74) 6 July 2024 |
|---|
| Rating: 10 |
| hotel was excellent value for money and was very clean. The staff were extremly helpful and polite. Will be returning in Jan and most definatly staying in this hotel. |
| hodgy 14 February 2024 |
|---|
| Rating: 5 |
| where ariving on the 29 april mr Jakub Krischke so i think from the reviews the hotel sounds fine make sure all little gripes are sorted out any chance of some sausage and bacon for breakfast lol |
| Paul Cooper 12 January 2024 |
|---|
| Rating: 10 |
| Great Hotel, Friendly staff, cannot comment on breakfast as by the time we all got up it was midday, as we were out until 6am! The Reception girls were great, skirts are indeed very short, with I think no knickers. Thanks again, we will be back! And when in Prague check out the Buggy Bar and say Hi to Anna. |
| jcrop 11 November 2023 |
|---|
| Rating: 10 |
| I cannot agree with these stupid guys I had the "honour" to meet with on my stay in Prague. Hey, blackbrains, go to London and try! Ok, so, it was possible to go to the sauna, the man there spoke english, not realy perfectly, but good enough and may be the old receptionist was not the "edie murphy", but the others were fine to me. So, may be if someone drink like a dog whole the day, as I saw, then someone from the staff could be angry. Yes!!! First lern to drink and then talk. |
| Reply: Thank you very much for your review! We will be happy to see you again. Jakub Krischke, General Manager |
| John Brown-King 4 November 2023 |
|---|
| Rating: 3 |
| I was in the same part as Mr Coulson and can confirm that every time we went to go into the leisure suite it was closed or occupied by the hotel manager. The 3 star accomodation is nice but not worth the extra money. The road works directly outside the hotel are ongoing and quite extensive. While we were there some stupid liverpudlian crawled into the sewage pipe and got stuck. The night porter in the hotel is an experience. Stalin is putting it polietly. But the female receptionist made up for it by not wearing any underwear while wearing a mini skirt. Poor tony didn't know where to look. Prague is brilliant. We stumbled upon the Golden Tiger pub. A typical Czech drinking house serving nowt but beer, and only one type of beer. Urquell. Not quite sure if this was a figment of our imagination as we could't find it again the next night. |
| robin Coulson 26 October 2024 |
|---|
| Rating: 4 |
| Canny hotel but don't book the three star version, you are meant to get access to the sauna and jacuzzi, however during the three days we were there the gym was either closed due to lack of staff or being used by the staff of the hotel, there was abooking system but when you meantioned it the staff suddenly did not speak english. Also the information talks about a welcoming bar, poor reception area with about 20 seats and a receptions staff member who was at best rude and so dour that he made Stalin humourous. Prague itself great prices a screem as in cheap and quality sound If going to try Cech bar the golden Tiger is a must. But don't book the extol 3 star its cheaper and just as good two. The hotels tidy and clean the breakfast typical east european, cold cheese, ham and wait for it swiss roll, I know it got us too. The major road works that wake you up at 7am are still there although they were meant to be finished by June 2004. |
| Reply: Dear Mr Coulson, Thank you for your comments. We pride ourselves on our high standards of services at the Extol Inn and we are sorry that you found your stay unsatisfactory. We would always encourage our guests to voice their complaints at the time of their stay with us in order for us to address any issues with the hotel or the hotel service. Our sauna, Jacuzzi and the fitness room is open every day from 10 a.m. to 10 p.m. and all hotel staff speak English. Jakub Krischke, General Manager |
| Dave Goodwin 17 May 2024 |
|---|
| Rating: 8 |
| Eleven lads on a stag do, what a blindin laugh we had. We could have stayed closer to town but as it turned out staying at the extol was a good move. Cheap beer in the bar! Nice clean rooms, and the sauna etc. were a welcome place to relax after the excesses of the previous night. Overall a very good place to stay. |
| Attila S�gi 20 April 2024 |
|---|
| Rating: 1 |
| The hotel is very nice. We have negative experience with the staff: - The breakfast (smorgasbord) is avaible util 9:30 am. During the breakfast the hot water can was empty (9:10am). I ask the waiter to fill it up with warm water to possible make my tea. But he failed to do! At 9.29am the weiter collect evrything(food,bred,jam). I'm ask him again, but he said: 'Breakfast fininsh.' I think it is a brass! He was completely bounder! He have a job, becouse the guests spend there few days! |
| Reply: Dear Mr. Sagi, I appologize for the behaviour of the waiter, however, I need you to specify dates of your stay and describe the waiter to make further steps. Could you please send me the information by e-mail? I am very happy you enjoyed your stay in the Extol Inn. I assure you that next time you will come it will not happen. Jakub Krischke, General Manager |
| garrett 9 March 2024 |
|---|
| Rating: 8 |
| make sure to eat well in the mornings.... its fukin freezing in prague! |
| buggy 13 August 2024 |
|---|
| Rating: 9 |
| Very good hotel with great restaurant and whirlpool. |
Czech hotels | Czech Youth Hostel Association - Prague hostels | Prag hostels | Prague hotel Extol Inn | Prague Hostel Advantage | Czech Hotels | Budget accommodation in Prague | Prag Hotels